Frequently Asked Questions

An automatic OKEY table is a specialized gaming table that automatically shuffles and distributes OKEY tiles, eliminating manual shuffling. INEAN OTOKEY tables use advanced Archimedes spiral motion technology for silent, efficient tile sorting.

Our automatic shuffling system saves time, ensures fair play, and provides a premium gaming experience for OKEY enthusiasts.

OTOKEY (Standard Model):

• Dimensions: 90cm × 90cm × 78cm
• Weight: 65kg
• Ideal for home use and small gaming rooms

OTOKEY-F (Compact Model):

• Dimensions: 80cm × 80cm × 75cm
• Weight: 55kg
• Space-saving design for apartments
• Mobile-friendly with easier portability

Both models feature the same silent shuffling technology and premium build quality.

INEAN OTOKEY uses patented Archimedes spiral motion technology combined with magnetic wheel tile feeding (no conveyor belts). The system:

• Automatically collects tiles after each game
• Shuffles tiles uniformly and scientifically
• Distributes tiles to each player position
• Completes the entire process in under 30 seconds

Our zero-noise design ensures silent operation, perfect for home environments.

Yes! INEAN OTOKEY tables are engineered for professional use. Features include:

• Zero jamming mechanism for uninterrupted play
• Durable construction tested for 10,000+ game cycles
• Silent operation ideal for club environments
• Easy maintenance and cleaning

Many gaming clubs and cafes across Europe and the Middle East trust INEAN for their automatic OKEY tables.

Ordering is simple:

1. Visit our Shop page
2. Select your model (OTOKEY or OTOKEY-F)
3. Add to cart and proceed to checkout
4. Complete payment via secure checkout

For bulk orders (10+ units), please contact us for special pricing.

We accept:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• PayPal
• Bank Transfer (for bulk orders)
• Shop Pay

All payments are processed securely through Shopify's encrypted payment gateway.

Yes! We offer special pricing for bulk orders (10+ units). Benefits include:

• Volume discounts up to 15%
• Priority production scheduling
• Dedicated account manager
• Custom branding options available

Contact us at service@ineanplay.com or WhatsApp +86 17378390199 for a quote.

We ship worldwide from our factories in China. Primary markets include:

• Europe (Germany, France, UK, Netherlands, etc.)
• Middle East (Turkey, UAE, Saudi Arabia, etc.)
• North America (USA, Canada)
• Asia-Pacific (Australia, Japan, Singapore, etc.)

Shipping costs are calculated at checkout based on your location.

Delivery times vary by destination:

• Europe: 15-25 business days
• Middle East: 12-20 business days
• North America: 20-30 business days
• Asia-Pacific: 10-18 business days

Express shipping options available at checkout. You'll receive tracking information once your order ships.

Minimal assembly required. Your OTOKEY table arrives 95% pre-assembled. You only need to:

1. Attach the legs (4 bolts, included tools)
2. Connect the power cable
3. Test the shuffling mechanism

Assembly takes approximately 15-20 minutes. Detailed instructions with photos are included in the package.

All INEAN OTOKEY tables include a 2-year manufacturer warranty covering:

• Shuffling mechanism defects
• Motor and electronic components
• Structural integrity issues

Warranty does not cover normal wear and tear, accidental damage, or misuse. Extended warranty options available at purchase.

We take great care in packaging, but if damage occurs during shipping:

1. Document the damage with photos immediately
2. Contact us within 48 hours of delivery
3. Email photos to service@ineanplay.com

We'll arrange a replacement or repair at no cost to you. All shipments are fully insured.

Our support team is available Monday-Friday, 9:00 AM - 6:00 PM (GMT+8):

• Email: service@ineanplay.com
• WhatsApp: +86 17378390199
• Support Center: Visit our Support page

We typically respond within 24 hours. For urgent issues, WhatsApp is fastest.

INEAN OTOKEY tables operate on:

• Voltage: 110-240V AC (universal)
• Frequency: 50/60Hz
• Power consumption: 150W (during shuffling), <5W (standby)

Features automatic power-off after 30 minutes of inactivity for energy efficiency and safety.

Maintenance is simple:

Daily:

• Wipe playing surface with soft, dry cloth
• Remove dust from tile collection area

Weekly:

• Clean tile feeding mechanism with included brush
• Check for loose tiles or debris

Monthly:

• Lubricate moving parts (lubricant included)
• Inspect power cable and connections

Detailed maintenance guide included with your table.

INEAN OTOKEY tables are specifically designed for OKEY and optimized for OKEY tile dimensions. The automatic shuffling mechanism is calibrated for OKEY tiles only.

The table surface can be used for other tile-based games manually, but the automatic shuffling feature will not work with non-OKEY tiles.