Start with simple checks
Most automatic Okey table issues should be approached calmly and methodically. Before assuming a serious fault, check the basics: power, tile cleanliness, surface clearance, and whether anything is blocking the normal movement path.
Tiles are not moving smoothly
Remove dust or debris from the playing area and inspect the tiles. Automatic systems depend on consistent tile condition. If tiles are dirty, wet, chipped, or mixed with incompatible pieces, the table may not perform correctly.
The table sounds louder than usual
Unusual noise can come from debris, uneven placement, or accessories left in the wrong area. Stop the cycle, clear the surface, check that the table is level, and restart only when the area is safe. If the noise remains, contact support instead of forcing repeated cycles.
Folding table setup issues
For folding models such as OTOKEY-F folding automatic Okey table, confirm that the legs are fully positioned and stable before operation. For fixed models such as OTOKEY automatic Okey table, check that the table has not shifted and that all players have enough space around the frame.
When to contact support
Contact INEAN PLAY support if the same issue repeats after cleaning and reset checks, if the table shows visible damage, or if the mixing system does not complete a normal cycle. Keep your model name, order details, and a short video ready to make diagnosis faster.
FAQ
Should I keep using the table if it makes unusual noise?
No. Stop, check for debris or unstable placement, and contact support if the noise continues.
Can dirty tiles cause problems?
Yes. Clean, compatible tiles are important for reliable automatic mixing.
Where can I compare replacement or upgrade options?
Start with the automatic Okey tables collection, then review OTOKEY automatic Okey table and OTOKEY-F folding automatic Okey table for model-specific information.