Automatic OKEY table troubleshooting starts with stopping safely and identifying the exact model. A display message can help describe the symptom, but its digits do not have one universal meaning across models or programs.
Record the complete symptom
Note when the cycle stopped, the entire message and whether the issue began after a set change or other visible event. Photograph the model label and, only when safe, record the behaviour. Do not repeatedly restart a jammed mechanism to obtain a clearer video.
Use the correct manual
Request instructions for the actual model and program. Do not interpret the tens digit as a conveyor or sorter and the units digit as a direction unless the model documentation explicitly says so. An old generic code chart is not a repair diagnosis.
Escalate without opening the mechanism
Keep hands away from moving components and do not bypass guards, change wiring or adjust sensors. Contact support with the collected information. Model-specific advice must establish the permitted next step before any obstruction is approached; this guide is not an internal repair procedure.
Current product prices and the order process
Current standard/folding OKEY product prices are USD 789/799; standard/folding Mahjong prices are USD 568/598. Confirm the selected configuration and included items before payment. INEAN PLAY is the seller and service coordinator. Equipment warranty is one year under the applicable terms. Freight, customs, taxes, unloading and final delivery require a destination-specific written scope. Send your model, game, quantity and destination through an inquiry or the product WhatsApp option, then review the offer. Normal purchase options remain available on product pages.