Frequently Asked Questions

An automatic OKEY table is a specialized gaming table that automatically shuffles and distributes OKEY tiles, eliminating manual shuffling. INEAN OTOKEY tables use advanced Archimedes spiral motion technology for silent, efficient tile sorting.

Our automatic shuffling system saves time, ensures fair play, and provides a premium gaming experience for OKEY enthusiasts.

OTOKEY (Standard Model):

• Dimensions: 90cm × 90cm × 78cm
• Weight: 65kg
• Ideal for home use and small gaming rooms

OTOKEY-F (Compact Model):

• Dimensions: 80cm × 80cm × 75cm
• Weight: 55kg
• Space-saving design for apartments
• Mobile-friendly with easier portability

Both models feature the same silent shuffling technology and premium build quality.

INEAN OTOKEY uses patented Archimedes spiral motion technology combined with magnetic wheel tile feeding (no conveyor belts). The system:

• Automatically collects tiles after each game
• Shuffles tiles uniformly and scientifically
• Distributes tiles to each player position
• Completes the entire process in 15 seconds

Our quiet design supports comfortable use in home and club environments.

Yes! INEAN OTOKEY tables are engineered for professional use. Features include:

• Zero-jam mechanism for continuous play
• Durable construction tested to 100,000+ game cycles
• Quiet operation ideal for club environments
• Easy maintenance and cleaning

Many game clubs and cafes in served regions trust INEAN for automatic OKEY tables.

Ordering is simple:

1. Visit our Shop page
2. Select your model
3. Add to cart and complete secure checkout

For B2B and club supply, MOQ starts at 5 units. Contact us for MOQ tiers, preparation timing, freight quote, and written order confirmation.

We accept:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• PayPal
• Bank Transfer (for bulk orders)
• Shop Pay

All payments are processed securely through Shopify's encrypted payment gateway.

Yes. B2B and club supply starts at MOQ 5 units. Preparation time depends on quantity: MOQ 5 units within 7 days, MOQ 20 units within 14 days, MOQ 80+ units within 30 days, and 400+ custom or private-label orders within 60 days after confirmation.

Share your quantity, destination, and timeline so we can confirm pricing, freight, payment terms, and preparation details in writing.

We offer free shipping to served regions: EU, Turkey, Azerbaijan, Cyprus, USA, Canada, UK, New Zealand, Australia, Japan, Vietnam, Indonesia, Singapore, and Thailand.

Orders outside these served regions are not available at checkout.

Delivery times vary by destination:

• Europe: 15-25 business days
• Turkey and Azerbaijan: 12-20 business days
• North America: 20-30 business days
• Asia-Pacific: 10-18 business days

Free shipping is included for served regions. Orders outside the served region list are not available at checkout. You'll receive tracking information once your order ships.

Minimal assembly required. Your OTOKEY table arrives 95% pre-assembled. You only need to:

1. Attach the legs (4 bolts, included tools)
2. Connect the power cable
3. Test the shuffling mechanism

Assembly takes approximately 15-20 minutes. Detailed instructions with photos are included in the package.

All INEAN OTOKEY tables include a 2-year manufacturer warranty covering:

• Shuffling mechanism defects
• Motor and electronic components
• Structural integrity issues

Warranty does not cover normal wear and tear, accidental damage, or misuse. Extended warranty options available at purchase.

We take great care in packaging, but if damage occurs during shipping:

1. Document the damage with photos immediately
2. Contact us within 48 hours of delivery
3. Email photos to service@ineanplay.com

We'll arrange a replacement or repair at no cost to you. All shipments are fully insured.

Our support team is available Monday-Friday, 9:00 AM - 6:00 PM (GMT+8):

• Email: service@ineanplay.com
• WhatsApp: +86 17378390199
• Support Center: Visit our Support page

We typically respond within 24 hours. For urgent issues, WhatsApp is fastest.

INEAN OTOKEY tables operate on:

• Voltage: 110-240V AC (universal)
• Frequency: 50/60Hz
• Power consumption: 150W (during shuffling), <5W (standby)

Features automatic power-off after 30 minutes of inactivity for energy efficiency and safety.

Maintenance is simple:

Daily:

• Wipe playing surface with soft, dry cloth
• Remove dust from tile collection area

Weekly:

• Clean tile feeding mechanism with included brush
• Check for loose tiles or debris

Monthly:

• Lubricate moving parts (lubricant included)
• Inspect power cable and connections

Detailed maintenance guide included with your table.

INEAN OTOKEY tables are specifically designed for OKEY and optimized for OKEY tile dimensions. The automatic shuffling mechanism is calibrated for OKEY tiles only.

The table surface can be used for other tile-based games manually, but the automatic shuffling feature will not work with non-OKEY tiles.