Warranty & Protection

2-year warranty support for INEAN PLAY automatic game tables and accessories.

2-Year Limited Warranty

Every INEAN PLAY product includes a 2-year limited warranty covering manufacturing defects under normal use.

Clear Claims Process

Contact support with your order details, photos or videos, and a description of the issue so we can review the case quickly.

PARTS

Parts & Service Support

Approved warranty cases may be resolved with replacement parts, service guidance, or another reasonable remedy based on the issue.

Warranty Coverage

Shuffling Motor & Electronics

Coverage for eligible defects in motors, control boards, wiring, and electronic components

Frame & Table Structure

Coverage for eligible manufacturing defects in the table frame, legs, and structural parts

Playing Surface

Coverage for eligible material defects in the playing surface under normal use

Translation missing: en.runtime_settings.page_warranty_hardware_fasteners

Coverage for eligible defects in included screws, bolts, and mounting hardware

Tile Handling Components

Coverage for eligible defects in table components involved in tile loading, shuffling, and delivery

Control Panel

Coverage for eligible defects in buttons, display elements, and control modules

Important Warranty Information

Not Covered : Normal wear and tear, cosmetic damage, misuse, unauthorized modification, accidents, or damage caused by improper setup or maintenance

Claim Information : Please keep your order number, receipt, and clear photos or videos so our team can verify the claim efficiently.

Destination Differences : Service method, replacement part shipping, and local support options may vary by destination and product condition.

Commercial Use : Commercial buyers remain covered when products are used within normal operating conditions. Contact us for B2B service arrangements.

Need Warranty Support?

Our support team can help review warranty questions, troubleshooting details, and replacement part requests.

Contact Support