Terms of service

Overview

This website is operated by INEAN PLAY. By visiting our site or purchasing from us, you agree to these Terms of Service and the policies linked on our store. These terms explain the main purchase, delivery, warranty, and return conditions for INEAN automatic OKEY tables, automatic Mahjong tables, accessories, and related services.

Products, pricing, and availability

We aim to present product information, pricing, images, specifications, and availability accurately. Minor differences in color, packaging, accessories, or specifications may occur when products are updated. We may correct errors, update information, or cancel an order if a listing, price, or availability statement contains a clear mistake.

Orders and payment

Orders are accepted after payment is confirmed and the order is reviewed. For bulk, private-label, or customized orders, product, preparation, shipping, and payment details may be confirmed separately in writing before fulfillment.

Shipping, returns, and warranty

Shipping and duties are included for eligible automatic-table orders in the regions listed in the Shipping Policy. Accessories ordered alone have a shipping charge; accessories shipped with an automatic table are included in the table shipment.

Eligible returns must be requested within 30 days after delivery. Approved returns are subject to a 20% restocking fee, and return shipping is paid by the buyer unless required by law or caused by an INEAN PLAY fulfillment error.

INEAN automatic OKEY tables and automatic Mahjong tables include a 2-year limited warranty against eligible manufacturing defects under normal use, subject to the published warranty terms.

Limitation of liability

To the fullest extent permitted by applicable law, INEAN PLAY is not responsible for indirect, incidental, special, or consequential losses arising from use of the website, delivery services, or products. Nothing in these terms limits rights that cannot be limited under applicable consumer law.

Contact

Questions about these terms can be sent to service@ineanplay.com or WhatsApp +86 173 7839 0199.